Frequently Asked Questions
At NQ Pool Warehouse, we aim to make the process of installing or renovating a pool as smooth and stress-free as possible. We know you may have questions about timelines, services, and the specifics of pool care, so we’ve put together some of the most commonly asked questions to help you get the information you need. If you can’t find the answer to your question here, feel free to contact us at 0412 536 565 for further assistance.
Q: How long does it take to have my pool installed?
A: It typically takes around three months for the pool shell to arrive, followed by an additional 4-6 weeks for installation, depending on the size and scope of the project.
Q: Do you provide temporary fencing?
A: Yes, if we are installing your pool fencing, we will provide the temporary fencing. If you’re handling the fencing yourself, we can still erect the temporary fencing you supply during construction.
Q: What is the warranty on your pools?
A: Our pool shells come with a lifetime structural warranty, giving you peace of mind. The installation is also covered by the QBCC (Queensland Building and Construction Commission) warranty.
Q: Do you do decking?
A: We don’t offer decking services, but we can handle concreting, paving, and certain water features as part of the overall pool project.
Q: How much access do I need for the installation?
A: Ideally, we need a minimum of 3.0 meters for access. If the access space is smaller, we’ll evaluate the site, and there may be additional costs involved to accommodate the installation.
Q: Do you offer any finance options?
A: Yes, if we are installing your pool fencing, we will provide the temporary fencing. If you’re handling the fencing yourself, we can still erect the temporary fencing you supply during construction.
If you have more questions or need further details, don’t hesitate to call us at 0412 536 565. We’re here to help you every step of the way!
